> ## Documentation Index
> Fetch the complete documentation index at: https://docs.costgraph.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Jira

> Create a Jira issue from a CostGraph anomaly or recommendation

Turn an anomaly or a recommendation into a Jira issue in one step. The issue carries the cost detail and a link back to CostGraph. The CostGraph page then shows **Open KEY-123** for that issue.

CostGraph supports Jira Cloud.

## Before you begin

* A CostGraph organization owner or admin to connect Jira.
* A Jira Cloud account that can create issues in the projects you want to use.

## Connect Jira

<Steps>
  <Step title="Open the Jira card">
    In CostGraph, go to **Settings > Integrations**, open the **Ticketing** section, and select **Jira**. Click **Connect**.
  </Step>

  <Step title="Approve on Atlassian">
    Atlassian asks you to let CostGraph read your projects and create issues. Pick the Jira site to connect, then click **Accept**. Atlassian returns you to CostGraph.
  </Step>

  <Step title="Choose projects">
    Select the projects people may create issues in, then click **Save**. To change the list later, click **Choose where tickets go** on the card. CostGraph only creates issues in these projects.
  </Step>
</Steps>

To change the list later, open the Jira card and edit the projects.

## Create an issue

1. Open an anomaly or a recommendation.
2. Click **Create ticket** and select **Jira**.
3. Choose the project for the issue. CostGraph creates it and shows **Open KEY-123**.

Each anomaly or recommendation has at most one Jira issue. Choosing **Jira** again opens the existing issue instead of creating another one.

## Reconnect

If CostGraph loses access to Jira, organization owners and admins get an email, and the Jira card shows **Reconnect**. Click **Reconnect** and approve on Atlassian again. Existing issue links keep working.

## Disconnect

On the Jira card, click **Choose where tickets go**, then **Disconnect**. People can no longer create Jira issues from CostGraph. Issues already created stay in Jira.

## Self-hosted deployments

Jira isn't available on self-hosted deployments. Use [GitHub issues](/costgraph/integrations/github-issues) instead.


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